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In order to secure your reservation, we ask that you send us a written acknowledgement within receiving your booking confirmation, a deposit and information if you would like to book a cancellation insurance.
In order to secure your reservation, we ask with receiving of our confirmation, that you make a deposit amounting to 25% of the booked accommodations. The following payment methods are available:
In the event of a border or hotel closure or a lockdown, you can cancel free of charge, even at short notice.
In case of cancellation of a booking in the pre- and after-season in winter 2022/2023 (02.12.-15.12.2022 and 11.04.-16.04.2023) the following reduced cancellation fees will be charged:
In case of cancellation for bookings between 16.12.2022 and 11.04.2023, the following cancellation fees will be charged according to Austrian hotel regulations:
The cancellation fee shall not apply for nights that are rebooked. Court of Jurisdiction: Bludenz
In order to avoid any inconveniences in the case of cancellation, we recommend that you take out a travel cancellation insurance policy, unless you already have insurance that covers this. We are happy to offer you „Hotelstorno Plus“ from Europäische Reiseversicherung. This also covers covid infections as well as quarantine cases. On request as well as with each booking and also here you will get more information. We ask you to let us know directly with your reconfirmation if we should book the insurance for you.
We will be happy to accept cash (euros), EC cards from Austria, Germany and the Netherlands, and credit cards (MasterCard and Visa).
Your room/apartment will be ready for check-in at 3:00 pm on the day of arrival. We ask that you vacate your room/ apartment by 11:00 am on the day of departure.