Reservation informationHotel Austria Lech

Securing Reservations

In order to secure your reservation, we ask that you send us a written acknowledgement within receiving your booking confirmation, a deposit and information if you would like to book a cancellation insurance.

Deposit

In order to secure your reservation, we ask with receiving of our confirmation, that you make a deposit amounting to 25% of the booked accommodations. The following payment methods are available:

• Bank transfer to our account at Raiffeisenbank Lech
  IBAN: AT90 3744 9000 0001 2831, SWIFT: RVVGAT2B449
• Using the link in your confirmation for direct payment with credit card (MasterCard or Visa), bankcard or bank transfer

Cancellation Policy

We have shortened the free cancellation period for winter 21/22 to 30 days prior to arrival due to the current situation, this also applies to all existing bookings (Updated on 11/30/21).

In case of cancellation, the following cancellation fees will be charged according to Austrian hotel regulations:

• up to 3 months before arrival at the latest: no fee
• up to 30 days before arrival: 40 % of the booked arrangement
• up to 7 days before arrival: 70 % of the booked arrangement
• and in the last week before arrival: 90 % of the booked arrangement
• in case of early departure: 100 % of the booked nights

The cancellation fee shall not apply for nights that are rebooked. Court of Jurisdiction: Bludenz

In the event of a border or hotel closure or a lockdown, you can cancel free of charge, even at short notice.

Travel Cancellation Insurance

In order to avoid any inconveniences in the case of cancellation, we recommend that you take out a travel cancellation insurance policy, unless you already have insurance that covers this. We are happy to offer you „Hotelstorno Plus“ from Europäische Reiseversicherung. This also covers covid infections as well as quarantine cases. On request as well as with each booking and also here you will get more information. We ask you to let us know directly with your reconfirmation if we should book the insurance for you.

Payment Options

We will be happy to accept cash (euros), EC cards from Austria, Germany and the Netherlands, and credit cards (MasterCard and Visa).

Check-In / Check-Out

Your room/apartment will be ready for check-in at 3:00 pm on the day of arrival. We ask that you vacate your room/ apartment by 11:00 am on the day of departure.